-   FAQ

•Nuguna neckband is wearable devices on your neck, which inform the direction according to high pitch sound coming through the vibration for hearing-loss people.
•NUGUNA hearing-aid include the ‘NUGUNA neckband’’ function, which inform the direction according to high pitch sound coming through the vibration, and add the hearing aid function. Choose earphone-type hearing aid, so can wear when just need it and want it.
•NUGUNA hearing aids are being examined for use in Korea and have passed the medical device performance test. Approval for medical equipment is expected to be finalized around October. •In other countries, the NUGUNA hearing aid will be sold as a NUGUNA voice amplifier (because the standards of medical devices in different countries vary). •The NUGUNA neckband is an electronic device for the hearing aid, not a medical device.
•Yes, both ‘NUGUNA solutions’ have been designed to living water, but please avoid direct contact with water.
•It can be charged using a micro USB(5-pin) charging cable . •Charging cable is included with your purchase.
•For your safety, it can’t be allowed to use while charging.
•Battery can not be replaced because it is an integral battery. •Battery life can be charged up to 10,000 times.
•It depend on the user pattern, but it can be used for 12 hours for using vibration functions once a minutes. (can be used for 20 hours once a two minutes) •It take 2 hour and half from zero to full. •If recharged properly and with reasonable use, Battery life last long. However, if used after a lengthy period of no use battery capacity will decrease after a few uses. Please do not expose the battery to extreme temperatures exceeding 50 ˚C (122) or below -10 ˚C (14 F). In order to maximize battery life it is suggested to keep it at room temperature. In very low temperatures battery life might decrease. The battery should be re-charged in an environment of between 10 ˚C (50 F) to 45 ˚C (113 F).
•Warranty period is 1 year from purchase day. Warranty covers repairs and replacement of defective components for 1 year if damage not caused by customer’s misuse.
•Yes it can, but , products sold in the shopping mall are currently sized for adults, and we plan to add child sizes in the future.